Release History

Version 2021.01 of the Logistics Portal includes system updates to support the Logistics team and their work in the Logistics Portal. Several updates were made to consolidate kit shipping on the Fulfillment Orders page. Also, a new Kit Pickup fulfillment type was added to the Fulfillment Orders page, so these types of records can be viewed and interacted with on the same page as other record types.

The process for SIM activation was updated and improved in order to provide validation before shipping and make the SIM details visible and current on the Kit Details and Kit List page. The Kit Pool settings were updated to support new Mobi path and SIM activation options.

On the Fulfillment List page, the team can now search for records that have no kit ID or no Logistics Center applied.

On the Fulfillment Details page, a new completion reason was added to show when a patient is changed to the completed status due to their date of birth (DOB) validation failing.

Columns were added to the Fulfillment Order API, and the Kit Sync report was updated with a new audit table to track the status of kits synched between the Logistics Portal and the Care Team Portal. Various other system updates were completed to fix issues found and reported.

New features are available for mass assigning kit ships and kit devices replacement records to agents and searching the Fulfillment List page by phone number. Performance improvements were made to kit reprocessing and kit shipping, and the Kit Sync report was updated to fix an issue on production servers.

All kit ship records are now visible in the Fulfillment Orders tab instead of a separate Patient Kit Ship or Patient Kit Ship Call List tab. The Care Team Portal changes will not be released until a future date, so the functionality to support requesting kit ships by kit type will not be enabled directly following this release. The new features for requests by kit type will be enabled in a future release along with the supporting Care Team Portal features.

Version 2020.04.3 of the Logistics Portal provides functionality for deleting kit orders, enhanced order editing options, new Ordered and In Progress kit statuses, and other features. Also, various changes were made to decrease loading times and improve general performance.

New functionality for searching for +Go patients and selecting carriers for shipping as well as several performance improvements.

Updated functionality for shipping kits related to additional reference information, a new complete reason, and EULA accepted date. The ability was added to export the kit list records as well as view error messages during the bulk device upload process.

Updated functionality for tracking kit ships, pickups, and fulfillment orders via the new EasyPost microservice. This background microservice processes tracking numbers received and relays data to the appropriate record for shipping, pickup, and fulfillment. A new Go Devices report was added to assist with billing and tracking device fulfillment orders. The kit device replacement records were updated to support data flow and messaging to the Care Team Portal. Also, performance improvements were made to address load times and improve the user experience.

Report permissions were moved so the Report user role has access to the necessary reports.

Resolved an issue where Pending Lost records with missing parts were not closing automatically after the Pending Lost Time Period was reached.

Note: Versions 2020.02.01-03 were performance related patches.

Version 2020.02 of the Logistics Portal includes enhancements to the Fulfillment Orders page, a new Ship Fulfillment Orders page, new processes for replacing kit devices, and updates to the Reprocessing Checklist.

• Missing Status
• Pending Lost Status
• Devices List - Conditions
• Device Orders

Outbound and Return Tracking Numbers on the Orders page updated to move to the next field when pressing ENTER rather than closing the record.

• Log Files
• Additional Permission for Logistics Role
• Kit Pickup Report
• Orders List Columns