Reprocessing Kits

Receiving the Kit

  1. Upon receiving a kit to be recycled, bring the kit into the containment area, and then inspect the kit box to make sure there is no obvious damage, which may indicate damage to the components inside the box. 

    Note: If the kit box is damaged, make sure the FedEx/other shipping person is present while you visually inspect the contents for damage. 

  2. In the Logistics Portal, click Logistics, and then click Receiving.

    The Receive Kits page appears.

  3. In the list, click Receive Kits for Reprocessing.

  4. In the Select Logistics Location list, click the receiving location.

    In the Pending Notes area, you can click the plus sign to add a note. Pending notes are used to add information about the receiving kit, such as if a kit is missing devices or is contaminated.

  5. Scan in the kit number and the tracking number. The information will then appear in the appropriate fields. 
  6. The Receive button is selected automatically after scanning the tracking number.  

    The Kits Received Today section is populated. 

  7. Click the kit number link from the list. (You can also click the kit number from Logistics > Reprocess.) 

    The Reprocess page appears.

    The Shrinkage Note on the reprocessing record includes the condition (reason for replacing) for devices, so the reason is easily visible without running the Shrinkage report.

  8. In the Actions menu, click any of the following:
    • Print Checklist – Opens a printable version of the checklist. This action does not move the kit into a different status.
    • In Progress – Use this status while you are processing the kit. After the kit is moved to In Progress status, the next step is to complete the reprocessing checklist. The reprocessing checklist walks you through the process of verifying the components of the kit, cleaning, and testing devices.
    • On Hold – Use this status if you are waiting on a replacement part or instructions from Vivify Health.
    • Delete – Delete the kit and remove it from reprocessing.

  9. If a device needs to be replaced, use the following process: Replacing a Device (RMA).

Using the Reprocessing Checklist

The Kit Reprocessing Checklist enables the Logistics team to track each component of the kit and record its status. After each component is accounted for, the reprocessing actions can be performed, and then the checklist is signed by the logistics technician and the quality control technician. Before continuing, open the checklist so you can track your progress with reprocessing. For detailed steps about how to open, fill out, sign, and complete the checklist, see Kit Reprocessing Checklist.